Virtual Assistant FAQ: Pricing, Hiring Process, Services & How Easy Virtual Assistants Works
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Getting Started
What is a virtual assistant service?
A virtual assistant service gives you a trained remote worker who handles specific business tasks on your behalf. At Easy Virtual Assistants, each client gets one dedicated virtual assistant who manages their assigned work weekly, communicates directly, and stays on the account long-term.
What tasks can a virtual assistant handle?
Virtual assistants at Easy Virtual Assistants map to six pillars: administrative and operations, customer support and communication, digital marketing and growth (SEO through funnels), content and copywriting, web development and technical support, and design and creative. Most clients start with one or two pillars and expand over time.
How much does a virtual assistant cost per month?
Virtual assistant costs vary by hours and service type. At Easy Virtual Assistants, most clients start with 10 to 25 hours per month. Pricing is confirmed in a written quote after your free discovery call. There are no setup fees and no hidden charges.
What is the difference between a virtual assistant and a freelancer?
A freelancer is typically project-based and works for multiple clients at once. A virtual assistant from Easy Virtual Assistants is dedicated to your account, works on ongoing tasks, and operates like a remote team member. You get the same person every week, not whoever is available.
Is it worth hiring a virtual assistant for a small business?
Yes. Most small business owners who hire a virtual assistant reclaim 8 to 15 hours per week within the first month. That time goes back to revenue-generating work, client delivery, or simply getting off the hamster wheel of admin tasks.
How do I know what tasks to delegate to a virtual assistant?
Start with tasks you do every week that do not require your specific expertise: inbox triage, scheduling, social media posting, data entry, and customer replies. Easy Virtual Assistants helps you build a delegation list on your discovery call.
Can I hire a virtual assistant without a long-term contract?
Yes. All Easy Virtual Assistants plans are month-to-month. You can adjust hours, pause, or cancel with 30 days notice. There is no annual commitment required.
What is the best virtual assistant service for small businesses?
The best virtual assistant service for a small business is one that gives you a dedicated person (not a rotating pool), works in your existing tools, and does not lock you into a long contract. Easy Virtual Assistants is built around exactly those three things.
How long does it take to get a virtual assistant started?
At Easy Virtual Assistants, most clients have a virtual assistant working on their first tasks within 48 hours of their discovery call. The onboarding is a short kickoff call, not a weeks-long setup process.
Do virtual assistants work in my time zone?
Yes. We match you with a virtual assistant who can cover your working hours. That includes US Eastern through Pacific, major Canadian cities, UK hours, Singapore business hours, and Australian east and west coast windows.
How does the onboarding process work?
After your free discovery call, we send a short brief form to understand your tasks, tools, and preferences. We match you with a virtual assistant within 24 to 48 hours and run a kickoff call together before work begins.
How quickly can I get started?
Most clients have a virtual assistant working on their first tasks within 48 hours of their initial call. There is no long ramp-up period.
Do I need to provide any tools or software access?
Yes. You share access to the tools you already use: email, calendar, CRM, drive, or whatever matters. We work inside your stack and do not push you to switch platforms.
Is there a free trial?
We do not offer a free trial, but the discovery call is free and takes about 20 minutes. We use it to understand your needs and tell you honestly whether we are a good fit before you commit to anything.
Services & Scope
Can one virtual assistant handle multiple types of tasks?
Yes. Many of our virtual assistants are trained across two or three service categories, such as admin plus social media, or content plus SEO.
Do you work with international clients?
Yes. We work with businesses in the United States, Canada, the United Kingdom, Singapore, Australia, and elsewhere. Time zone fit is part of how we match you.
Can I request a virtual assistant with specific skills?
Yes. Tell us what tools, platforms, or experience you need, and we’ll match accordingly.
What if my tasks fall outside your listed services?
Message us. If we can handle it, we will. If not, we’ll tell you upfront.
Pricing & Plans
How much does a virtual assistant cost per month?
Easy Virtual Assistants plans are hour-based bundles. Most clients start with 10 to 25 hours per month. Exact pricing depends on hours and services. After a free scoping call you get a written quote, not a vague range.
What does it cost?
Plans are priced as monthly hour bundles. The final number depends on your hours and service mix. We share a written quote after your discovery call so you know exactly what you are paying before you commit.
Are there any hidden fees?
No. What is in your plan is what you pay. No setup fees, no onboarding charges, no surprise invoices.
Can I change my plan after signing up?
Yes. You can upgrade, downgrade, or pause with one billing cycle notice. There are no penalties for changing your hours.
Do you offer custom packages?
Yes. If the standard hour bundles do not fit your situation, we can put together a custom plan. Tell us what you need on the discovery call and we will work something out.
Communication & Working Style
How do I communicate with my virtual assistant?
We work over WhatsApp, Slack, email, or Notion. You pick what feels natural.
Will I always work with the same virtual assistant?
Yes. You get one virtual assistant assigned to your account. If anything changes on our end, we tell you in advance and handle the handover properly.
What are the working hours?
We align to business-week coverage that fits your market. That typically includes US time zones, major Canadian hours, UK hours, Singapore business hours, and Australian windows. Tell us what you need and we match accordingly.
Can my virtual assistant join our existing team tools?
Yes. Shared Slack channels, project boards, and drives are common. We follow your security rules.
Trust & Security
Are my business details kept confidential?
Yes. We sign an NDA before any work starts. Your business details, client data, and internal processes stay between you and your virtual assistant.
What happens if my virtual assistant makes a mistake?
We fix it. Simple as that. We take ownership and redo the task at no extra cost.
Can I cancel anytime?
Yes. All plans are month-to-month. No contracts, no exit fees.
Where is client work stored?
We keep work inside the tools you approve: your CRM, drive, and inbox. You stay in control of retention and access.
Still have a question?
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