FAQ
Common questions. Direct answers.
Nine quick answers organized by topic. If your question is not here, reach out and we will reply in business hours.
Common questions
AllPricingSetup
How fast does the VA start? +
Inside 48 hours from your first call. NDA signed, access set, first task shipped.
Will I get the same VA every week? +
Is my information private? +
9 direct answers
Organized by topic
Pricing and plans
How much does a virtual assistant cost? #
Pricing varies by service because the work is different. Admin starts at $299 a month, customer support at $349, content at $399, web and tech at $449, digital marketing at $499. Premium tiers go up to $1,499, and custom packages above that on request. All plans are month to month, no long contract.
Can I change my plan or pause it? #
Yes. Plans are month-to-month. You can upgrade, downgrade, or pause with notice. No long contract and no exit fee.
Onboarding and timeline
How fast can a virtual assistant start working with me? #
Most clients are matched and kicked off inside 48 hours of the first call. We confirm scope, share a short onboarding doc, and get your VA inside your tools the same week.
What happens in week one? #
Discovery call, NDA, match, least-privilege access inside your tools, first task shipped by Day 4, weekly summary by Day 5.
Security and confidentiality
Is my information private? #
Yes. NDA is signed before any access is given. Access is given through your own tools using least-privilege roles. You can revoke access at any time.
Will I get the same dedicated VA each week? #
Yes. You work with the same dedicated VA every week. One person learns your tools, your tone, and your process. Not a rotating pool, not a marketplace.
Tools and scope
What tools do your VAs work in? #
Your VA works inside your tools, not ours. Common stacks include Gmail, Google Workspace, Outlook, Slack, ClickUp, Asana, Trello, HubSpot, Pipedrive, Notion, WordPress, Shopify, Meta Ads, Google Ads, Canva, and most CRMs.
Which US cities do you serve? #
We work across 19 major US cities including New York City, Los Angeles, Chicago, Houston, Phoenix, San Francisco, San Diego, Austin, Seattle, Denver, Dallas, Atlanta, Boston, Miami, Washington D.C., Orlando, Las Vegas, Nashville, and Charlotte. Your dedicated VA covers your local time zone. If your city is not listed, tell us your city and we will set up a VA in your time zone.
Coverage and reliability
What happens if my VA is out sick or on leave? #
You get a trained backup VA for the period. Your tools, your process, and your active tasks are documented so coverage stays clean.
Still have questions
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Ready to get your week back?
Tell us the work you want to delegate first. We reply inside business hours, sign NDA, match one dedicated VA, and go live inside 48 hours.
Live in 48 hours
NDA before access
Same VA every week
From $299 / month
19 US cities
Why owners pick us
One trained person. Inside your tools. Every single week.
No marketplace roulette. No surprise charges. A real person who learns your tone and quietly takes the recurring work off your plate.
- Same dedicated VA
- Inside your stack
- NDA before access
- Month-to-month
- Trained backup
- Live in 48 hours
“
I had questions and a tight budget. They answered straight, no fluff. A week in I knew exactly what I was paying for.
DK
Daniel K.
Founder, two-person agency
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